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The Muv-Luv Team

BackerKit is not sending me any emails. What should I do?

2 posts in this topic

If you're a live/hotmail/msn/outlook user, please add backerkit.com to your whitelist!

http://answers.microsoft.com/en-us/outlook_com/forum/oemail-osend/e-mail-domain-name-whitelisting-for-hotmail-users/65cf50f8-65a1-4128-81d7-3d2e8f4bbbd6?auth=1

If you're still not receiving emails from BackerKit, kindly send us an email at muvluv@degica.com using the email you've used in Kickstarter/BackerKit.

We will give you your BackerKit URL where you can get your Muv-Luv digital codes and you can also update your address there. Please do not share it with anyone!

Also, if in case it doesn't show your pledge details, clear your cookies first before clicking on the URL,

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Please also check if you have pledged for "Muv-Luv Digital Copy", not "Muv-Luv Alternative Digital Copy".

"Muv-Luv Alternative" is the final part of the trilogy and is also the second game to be released later this year.

You have two options - you can ask us to upgrade your pledge and add "Muv-Luv" for $25 (backer price), or let us downgrade your pledge and switch it to "Muv-Luv", and then pay $25 later when Muv-Luv Alternative gets released.

Muv-Luv PSVita Digital Copy isn't released yet.

We'll keep everyone posted for the PSVita progress, and when the developers release the build on PSN Store.

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